News Flash

City of Rosemount

Posted on: October 28, 2021

Watch Your Mailbox for Survey

citizen survey

Rosemount Community Survey Underway! 

Rosemount officials are pleased to announce they will be conducting a comprehensive quality of life survey beginning on Thursday, October 28, 2021. The survey will be available online for randomly selected residents and soon after, all residents will be able to complete the survey by visiting the city website at 

“We’re very excited to be conducting this survey,” says Mayor Bill Droste. “This survey will help Rosemount staff and Council identify priorities for the community and improve the quality of life in Rosemount.”

For the past few weeks, city staff have been working with independent consultant, Polco to develop the survey. The instrument, known as The National Community Survey™, allows the city to compare results and benchmark residents’ opinions against other communities across the country. The survey will include questions about quality of life, important characteristics of community, services provided by the City of Rosemount and priorities for the future. The survey will be available online in English and Spanish.

Rosemount City Council hopes all residents will participate in this survey because the results will help to create a better city. We encourage everyone living in Rosemount to take the survey and help us chart the community’s future.

Residents with questions about the survey may contact the city's Communications Coordinator, Lee Stoffel, by phone at 651-322-2078, or by emailing

Troubleshooting and FAQs

  • My link isn't working or I can't find the Rosemount survey:
    • The link should take you directly to a survey with the City of Rosemount at the top of the page. If that isn't what you see, try the following: 
      • Check your link. The survey code is case sensitive. You should type it exactly as it appears on your invitation.
      • Be sure to type your link into the address bar, NOT the search bar. The survey links are not accessible through a Google search. 
      • Check your browser. Internet Explorer is being discontinued later this year and is no longer fully functional. Try a different web browser such as Google Chrome or Firefox. 
  • I got an survey link, but I'd prefer a paper survey: 
    • Due to mailing and printing costs, only half of our survey respondents will be sent a paper survey. The city is partnering with NCS and Polco to get a representative sample of residents so that we receive a wide range of opinions and feedback. We encourage you to try the online survey, but feel free to opt out if that is not an option for you.  

About NCS and Polco

About The National Community Survey™ (The NCS™): The NCS was among the first scientific surveys developed to gather resident opinion on a range of community issues, and has been used in more than 350 jurisdictions across 46 states. The NCS is a cost-effective survey of resident opinion and an important benchmarking tool that allows for comparison among communities. Communities using The NCS have reported that the tool improved service delivery, strengthened communications with community stakeholders and helped leaders identify clear priorities for use in strategic planning and budget setting. The NCS is the only resident survey endorsed by the International City/County Management Association and the National League of Cities.

About Polco: ( Polco was developed to quickly deploy and analyze surveys online, providing the agility to gather critical information from community stakeholders throughout the nation. We have created tools for governments, economic development organizations and nonprofits to measure community livability. Respondents to The NCS are asked to join the City’s Polco panel to see the survey results and continue to engage with the city on future research. 

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