Did you know that your choice of payment for utility billing, licenses, and recreation has a big impact on the city budget? As more and more people choose to pay with credit cards, our fee payments are rising dramatically. In 2018, the city paid merchants nearly $50,000 in fees for credit card payments and electronic payment forms. That amount nearly doubled in 2020! Therefore, beginning on January 1, 2021, the city will begin charging a fee to those who choose to pay in this format. You will still have the option to pay with cash or check, or by utilizing Direct Pay* (*applies to Utility Billing only) for no additional charge. Those who wish to pay for the convenience of using a credit card will pay up to a 3.5% fee per transaction. E-checks and online payments will also incur a small fee.
To help you be aware of any costs you may incur based on your payment method preference, we have created a handy form. You can review your options in this Paying City Fees form.
If you are a Rosemount resident, we encourage you to sign up for Direct Pay to avoid any fees while paying your Utility Bill. This payment method is safe, easy and free! Sign up today and you'll never have to worry about missing a payment or paying an added fee again. To learn more about online billing, direct pay, and how to view your bill online, visit our Online Billing page. Please note, if you are currently utilizing PSN for recurring utility billing payments, you will need to cancel that setup when you sign up for Direct Pay.